Please note that there will be some changes to our opening hours during the festive period including some service closures.

You can still refer into the clinic as usual via our website and Self-Referral link, and the telephone line will be manned during the opening times listed below. The clinic does not run an out of hours service, however, there is an out of hours voicemail box for you to leave a voicemail if you wish to do so.

Christmas 2024 opening hours:

23rd December – Normal opening hours

24th December – 9:00 am to 2:00 pm

25th December (Christmas Day) – Closed

26th December (Boxing Day) – Closed

27th December – Normal opening hours

30th December – Normal opening hours

31st December – 9:00 am to 2:00 pm

1st January – Closed

2nd – 3rd January – Normal opening hours

I need help out of hours, what can I do?

Non-emergency:

Please call 111 or visit 111.nhs.uk

You can also contact your GP.

Emergency:

Please call 999 or visit your local Emergency Department (ED) if it is safe for you to do so.

Mental health crisis:

If you find yourself in a mental health crisis and need urgent support, call 111 and select option 2.

You can also contact Samaritans any time, day or night.

  • Call 116 123
  • Email jo@samaritans.org

Other Useful Contacts

Urgent help and information can be located here: www.mpft.nhs.uk/emergency-help

NHS Choices: Suicide: www.nhs.uk/conditions/suicide

National Suicide Prevention Line UK: 0800 689 5652

CALM (support for distressed people, especially young men) 0800 58 58 58 (available 5.00pm until midnight 365 days per year) www.thecalmzone.net/

Saneline – 0300 304 7000 6pm-11pm. SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness including families, friends and carers.

Samaritans – 116 123 www.samaritans.org 24 hour confidential, non-judgmental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide.

Shout: Text SHOUT to 85258  – Shout is a free, confidential support text service for anyone who is in crisis.

Further information and advice can be found from our partner sites located here: www.nhs.uk/live-well/addiction-support/gambling-addiction/

Useful contacts

  • NHS 111

    Visit NHS 111 online

    Call: 111

    You should use the NHS 111 service if you urgently need medical help or advice, but it’s not a life-threatening situation.

    For medical emergencies, call 999.

  • Samaritans

    Visit the Samaritans website

    The Samaritans offer a 24-hour confidential telephone helpline.

    Call: 116 123 (24 hours, 365 days)
    Email: jo@samaritans.org

  • Police

    For emergencies, call 999.
    For non-emergencies, call 101.

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